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With AT&T Prepaid wireless plans, you get affordable no-contract cell phone service powered by the AT&T network. While prepaid gives you flexibility, AT&T provides helpful customer support should any questions or issues arise.

Here are the official AT&T contact details for their prepaid department, including phone numbers, email, live chat, and more.

AT&T Prepaid Customer Service Phone Number

The main AT&T Prepaid customer service phone number is **888-222-1006**.  

This toll-free number is available 24 hours a day, 7 days a week. It provides access to AT&T support agents who can assist with any prepaid account inquiries.

When you call, be prepared to enter your 10-digit AT&T wireless phone number and account PIN. Have information like your account details and question handy. 

If calling internationally, you can reach AT&T Prepaid customer support at **330-571-4574**.  

Wait times may be longer during peak hours. For faster service, try calling early mornings or late evenings.

AT&T Prepaid Email Support 

To contact AT&T Prepaid support via email, you can send a message to:

**[email protected]**

Provide details like your AT&T phone number, account information, and issue description within the email body.

You can typically expect an email response within 1 business day, though resolution may take longer depending on the inquiry complexity.

AT&T Prepaid Live Chat  

For real-time online help, AT&T offers 24/7 prepaid live chat support.

AT&T Prepaid Payment

To start a live chat:

  1. Login to your AT&T account portal at []( 
  2. Look for the “Chat Now” box on the right side.
  3. Click the chat box and type your question when prompted.

With live chat, you can multitask while waiting to speak with the next available representative.

AT&T Prepaid Mailing Address

To mail any correspondence to AT&T Prepaid by post, you can send letters to:

AT&T Prepaid  

PO Box 981039

El Paso, TX 79998-1039

Include your AT&T wireless account number on any mailed documents to ensure proper processing. Standard postal mail response time is 7-10 business days.

AT&T Prepaid Social Media 

You can also contact AT&T Prepaid support or customer service via social media. Reach out by:

  • Tweeting @ATT on Twitter  
  • Sending an AT&T Facebook message
  • Messaging @ATT on Facebook Messenger

A support agent will respond to your social media inquiry within 1-2 hours. Provide key account details like your wireless number.

Use these official AT&T Prepaid contact methods for quick and convenient customer support. Experienced agents are available to help via phone, email, chat, social media, and more.